Terms & Conditions

1. Acceptance of Terms

By accessing or using deskora.com (the "Site"), you agree to be bound by these Terms & Conditions ("Terms") and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Site or purchase our products.

These Terms apply to all visitors, users, and customers of the Site.

2. Use of Our Website

You agree to use our Site only for lawful purposes. You must not:

• Use the Site in any way that violates applicable federal, state, or local laws.
• Attempt to gain unauthorized access to our systems, accounts, or data.
• Interfere with the proper operation of the Site, including introducing viruses or malicious code.
• Scrape, copy, or reproduce Site content without our written permission.
• Use automated scripts or bots to place orders or collect data.
• Make false or fraudulent orders, or use invalid payment information.

3. Accounts

Creating a DESKORA account is optional but recommended for faster checkout and order tracking. When you create an account:

• You must provide accurate and complete information.
• You are responsible for safeguarding your password and account activity.
• You agree to notify us immediately of any unauthorized account use.
• We may suspend or terminate accounts that violate these Terms.

4. Products & Pricing

We strive to display our products and prices accurately. However:

• Product images are for illustration — actual colors and details may vary slightly.
• Prices are subject to change without notice. The price at checkout is the price you pay.
• We reserve the right to limit quantities, refuse orders, or correct pricing errors.
• If we cancel an order due to a pricing error, we'll refund your payment in full.
• Product availability is not guaranteed — items may sell out or be discontinued.

5. Orders & Payment

When you place an order, you agree to pay the total amount shown at checkout, including shipping and applicable taxes.

• We accept major credit cards, Apple Pay, Google Pay, and PayPal.
• All payments are processed securely — we do not store full card details.
• Order acceptance is confirmed when we send a shipping confirmation email.
• We may decline or cancel orders that appear fraudulent or violate these Terms.

6. Shipping

Shipping details, rates, and delivery times are described in our Shipping Policy. By placing an order, you agree to those terms. We are not liable for shipping delays caused by carriers or events beyond our control.

7. Returns & Refunds

Our return and refund process is detailed in our Return & Refund Policy. The 30-day money-back guarantee applies to eligible items returned in original condition.

8. Intellectual Property

All content on this Site — including text, graphics, logos, product designs, images, and software — is the property of DESKORA Inc. and is protected by U.S. and international copyright and trademark laws.

• You may not reproduce, distribute, or create derivative works without our written consent.
• The DESKORA name and logo are registered trademarks of DESKORA Inc.
• Product designs and configurations may be subject to pending or granted patents.

9. Warranties

Many DESKORA products include a limited manufacturer's warranty. Warranty coverage varies by product and is described on the product page and in documentation included with your purchase.

• Warranties cover manufacturing defects in materials and workmanship under normal use.
• Warranties do not cover damage from misuse, accidents, unauthorized modifications, or normal wear.
• To make a warranty claim, contact warranty@deskora.com with proof of purchase.

10. Limitation of Liability

To the fullest extent permitted by law, DESKORA Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products. Our total liability for any claim shall not exceed the amount you paid for the product(s) that gave rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless DESKORA Inc., its officers, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review it carefully.

13. Dispute Resolution

Any dispute arising from these Terms or your use of the Site shall be resolved as follows:

• First, contact us to attempt informal resolution — we'll respond within 14 days.
• If unresolved, disputes will be resolved through binding arbitration in San Francisco, California.
• These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
• You waive any right to participate in a class-action lawsuit or class arbitration.

14. Changes to These Terms

We may update these Terms at any time. We will post the updated version on this page with a revised "last updated" date. Your continued use of the Site after changes take effect constitutes acceptance of the new Terms.

15. Contact Us